1. Introduction
This Privacy Policy explains how أيادي الهند (“we”, “us”, or “our”) collects, uses, discloses, and protects the personal information of visitors to our website, www.ayadiindia.com (“Website”), and users of our services (“you”). By accessing or using the Website, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use the Website.
2. Scope
- من نحن – Ayadi India is a company incorporated in New Delhi, India.
- Where we operate – The Website and all services are provided from New Delhi.
- Who we collect data from – Any individual who visits the Website, uses our services, or provides information to us.
- What we collect – Personal and non‑personal information that you voluntarily provide or that we automatically gather through your interaction with the Website.
3. Information We Collect
| الفئة | Examples | Purpose | Retention |
|---|---|---|---|
| Personal Identifiable Information (PII) | Name, address, email address, phone number, payment details | To provide and improve our services, process orders, and communicate with you | As long as necessary to fulfill the purpose or as required by law |
| Sensitive Personal Data | Health records, medical history, biometric data | To create a secure health record for you and your doctor during consultations | Only as long as required for the medical purpose |
| Technical Data | IP address, device type, browser, operating system, cookies, usage patterns | To analyze traffic, improve the Website, and personalize content | 90 days (or as needed for analytics) |
| Location Data | Approximate location based on IP | To provide location‑based services and comply with legal obligations | As required for the service |
4. How We Use Your Information
- Service delivery – Process orders, manage appointments, and provide health records.
- Communication – Send you updates, newsletters, and service‑related information.
- Analytics & improvement – Understand usage patterns to improve our Website and services.
- Legal compliance – Fulfill obligations under Indian law, including the Personal Data Protection Bill (PDPB) and other applicable regulations.
5. Sharing and Disclosure
- Third‑party service providers – We may share your data with trusted partners (e.g., payment processors, email service providers) strictly for the purpose of delivering the service.
- Legal requirements – We may disclose information if required by law, court order, or to protect our rights.
- No selling or redistribution – We do not sell, trade, or otherwise transfer your personal information to third parties for their marketing purposes.
6. Cookies & Similar Technologies
We use cookies and similar tracking technologies to enhance your experience, remember preferences, and analyze site traffic. You can manage cookie settings through your browser or by using the “Cookie Settings” link on the Website. Disabling cookies may affect the functionality of certain features.
7. Your Rights
- Access & correction – You may request access to your personal data and correct inaccuracies.
- Withdrawal of consent – You can withdraw consent for processing at any time; however, withdrawal will not be retroactive.
- Deletion – You may request deletion of your data, subject to legal or contractual obligations.
- Opt‑out – You can opt‑out of marketing communications by following the unsubscribe link in any email or contacting us at info@ayadiindia.com.
8. Security
We implement industry‑standard technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100 % secure.
9. Changes to This Privacy Policy
We reserve the right to modify, add, or remove any portion of this Privacy Policy at any time. Changes become effective immediately upon posting on the Website. Your continued use of the Website after any changes constitutes your acceptance of the revised policy. Please review this page periodically for updates.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
- Email: info@ayadiindia.com
- Address: Ayadi India, New Delhi, India